Management of Impartiality
Impartiality Policy
Top management committed to the safeguarding of impartiality for that particular reason, top management has derived an impartiality policy as per the requirements of the standard ISO/IEC 17021:2011. To safeguard the auditing and decision making in the context of the issuance of certificate. We have rules and regulations that control the implementation and adherence to ensure a fair, robust and high quality of service is delivered to our customers.
– That we understand the importance of the impartiality in caring
– Out our management system certification activities.
– That we have identified, analyze the possibilities to conflict of
– Interest and the threats to the impartiality.
– That we safe guard and manage the conflict of interest.
– That we ensure the objectivities of management system activities.
We have an independent committee, who oversees the rules and guidance of our impartiality process are implemented and adhered to. Each employee or associate has the responsibility to comply with the process and guidelines for impartiality. Any instance where an employee, associate or customer feel there is a threat to our impartiality you are welcome to contact our Chief Executive Officer, who has authority to initiate a full investigation into your enquiry.
Limitation & Guideline Policy Implementation
AL QANDYL encourages staff to become involved in knowledge and technology transfer activities to benefit not only the staff member’s continual professional development, but also AL QANDYL and their registered clients.
However the knowledge and the technology transfer process can create potential conflict of interest, particularly when there is opportunity for personal gains on the part of the member of staff or any agents assisting in transfer. Staff must not allow other activities to detract from their obligation to AL QANDYL. .
A member of impartiality committee should avoid getting into a position where hisher private interest conflict with AL QANDYL.
All members of the staff, including must initially certified their compliance with this policy by signing a confidentiality agreement, and update their declaration if appropriate when circumstances changes. In signing this agreement each member of staff undertake to disclose any existing or potential conflict of interest. If a member of staff’s circumstances changes during a year, a revised attachment to the confidentiality agreement shall be completed as soon as possible after the member of staff is aware of the changes in circumstance. Appeal of decision should be made to the General Manager in writing, who may refer the appeal to the impartiality committee.
– That we understand the importance of the impartiality in caring
– Out our management system certification activities.
– That we have identified, analyze the possibilities to conflict of
– Interest and the threats to the impartiality.
– That we safe guard and manage the conflict of interest.
– That we ensure the objectivities of management system activities.
We have an independent committee, who oversees the rules and guidance of our impartiality process are implemented and adhered to. Each employee or associate has the responsibility to comply with the process and guidelines for impartiality. Any instance where an employee, associate or customer feel there is a threat to our impartiality you are welcome to contact our Chief Executive Officer, who has authority to initiate a full investigation into your enquiry.